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Privacy zones

Created by: Activy Pomoc

Modified on: Tue, 8 Sep, 2020 at 9:22 AM

Sometimes it can happen that the routes you import from Strava do not earn bonus points. This is not surprising, and we know how to remedy it.

In Strava, there is the option of hiding specific spaces. The area you select is invisible to others, and Strava does not show a GPS track in this space. This was created to protect users from thieves, who could see where the route ends and where the most bikes will be. You can read more here ––>

Unfortunately, in this case, GPS data is also hidden when it is transferred to other applications, just like Activy. This means that we do not have any information about where you have ceased your activity and whether this has happened at your workplace. If you want to give us access to awarding you bonus points, you need to go to Strava under Settings --> Privacy Settings --> Privacy Zones --> Click on the three dots in the top right corner --> Delete Zone

Activy is the author of this solution article.

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